Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Infinite Store ("Infinite Store", "we", "our", or "us"). These Terms of Service govern your use of our website located at https://www.infinitestore.co.za and any purchases made through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service.

1. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and place orders.

By using this website, you confirm that you have the legal capacity to enter into binding agreements.

2. Products and Services

Infinite Store offers a wide range of consumer products through our online store.

We reserve the right to:

  • Modify or discontinue products without notice.
  • Limit quantities available for purchase.
  • Refuse or cancel orders at our discretion where permitted by law.

Product images are for illustrative purposes only. Actual products may vary slightly due to manufacturer updates, lighting, or display settings.

3. Pricing

All prices are displayed in South African Rand (ZAR).

Prices include VAT where applicable unless otherwise stated.

We reserve the right to correct pricing errors before dispatch. If an obvious pricing error affects your order, we will notify you and offer the option to proceed at the correct price or receive a full refund.

4. Orders

Submitting an order does not guarantee acceptance.

Your order is accepted only once:

  • Payment has been successfully received (where applicable), and
  • You receive confirmation that your order has been processed.

Infinite Store reserves the right to refuse or cancel any order for reasons including:

  • Pricing errors
  • Product unavailability
  • Suspected fraud
  • Incorrect customer information
  • Compliance with applicable laws

If payment has already been received for a cancelled order, a refund will be processed using the original payment method where possible.

5. Payment

We accept approved payment methods displayed during checkout.

All payments are securely processed through authorised third-party payment providers.

Infinite Store does not store customers' full payment card details.

6. Shipping and Delivery

Delivery times provided are estimates only.

Although we aim to dispatch orders promptly, delays may occur due to:

  • Courier delays
  • Public holidays
  • Weather conditions
  • Stock availability
  • Events beyond our reasonable control

Risk in the goods passes to you upon delivery.

Ownership of goods transfers once payment has been received in full.

7. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy and applicable South African consumer protection laws.

Customers may have rights under the Consumer Protection Act, 2008 that cannot be excluded.

8. Promotions and Discount Codes

Promotional offers may be subject to separate terms and conditions.

Unless otherwise stated:

  • Promotions cannot be exchanged for cash.
  • Only one discount code may be used per order.
  • Promotions may be withdrawn or amended at any time.

9. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login details.

You agree to provide accurate and up-to-date information.

We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activity.

10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Introduce viruses or malicious software.
  • Interfere with website functionality.
  • Copy or exploit website content without permission.
  • Engage in fraudulent transactions.

11. Intellectual Property

All website content, including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Website design

is owned by or licensed to Infinite Store and is protected by applicable intellectual property laws.

No content may be reproduced without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Infinite Store shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms excludes liability where such exclusion is prohibited under South African law.

13. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy and the Protection of Personal Information Act, 2013 (POPIA).

14. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services.

Infinite Store is not responsible for the content, privacy practices, or services of third-party providers.

15. Force Majeure

Infinite Store shall not be liable for delays or failure to perform obligations where such delays result from events beyond our reasonable control, including but not limited to natural disasters, power failures, strikes, pandemics, government actions, or courier disruptions.

16. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the South African courts.

17. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be published on this page and will take effect upon publication.

18. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Infinite Store

🌐 Website: https://www.infinitestore.co.za

📧 Email: support@infinitestore.co.za

 

Accepted Payment Methods

Infinite Store accepts secure payments using the payment methods available at checkout, including where enabled:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Instant EFT
  • Apple Pay
  • Google Pay
  • Shop Pay

Available payment methods may vary depending on your location and the products purchased.